Frequently asked questions about Klarna

Frequently Asked Questions

How does Klarna work?

Klarna is an alternative payment method that allows you to split your total purchase into 4 interest-free installments. Available only for US and PR customers .

If you want to use Klarna to pay for your purchase at JilsymarIrizarry.com , add the products you love to your shopping bag and choose Klarna at checkout. Your purchase total will be split into four installments. The first installment is due upon placing your order. The remaining three installments will be charged to your debit or credit card every two weeks.

? How do I sign up?

If your shopping cart is eligible for 4 interest-free installments with Klarna on JilsymarIrizarry.com , the option will be displayed at checkout. After confirming your phone number, you will be sent an SMS to confirm your identity. You'll then need to set up your payment method with Klarna and accept the terms of your payment plan.

Are there any requirements to use Klarna?

Yes, you must:

  • A debit or credit card issued in the US or PR
  • Be over 18 years old
  • Have a billing address in the US or PR
  • Have an SMS-enabled phone number

What payment methods are accepted?

Klarna currently accepts all major debit and credit cards (i.e., Mastercard, Visa, AMEX, Discover). Please note that prepaid cards are not accepted.

Where can I use Klarna?

You can use Klarna at JilsymarIrizarry.com

I see that Klarna is available for online payments, but why is the option disabled?

All items in your cart must be eligible for Klarna. Current restrictions include:

  • Your order must be placed and shipped within the U.S.
  • You cannot purchase a gift card
  • You cannot have a PO/APO/FPO shipping address

What happens if I'm not allowed to use Klarna?

You can use an alternative payment method to pay for your purchase. If you'd like to use Klarna for future orders, please contact Customer Service to discuss your options. You can reach them from the Klarna app or at klarna.com .

Will this affect my credit score?

No. When you sign up for Klarna, a soft credit inquiry may be performed. This will not affect your credit score or appear on your credit report as a hard credit inquiry.

If the order total changes, how does that affect the 4 installments?

If your order total changes for any reason, the fees will be adjusted accordingly.

What happens if I can't make a payment?

Contact Klarna's Customer Service team and they'll be happy to review your options. You can reach them 24/7 from the Klarna app or atklarna.com .

Are there late fees?

A late fee of up to $7 may be charged if an automatic payment cannot be collected.

Do you have any more questions?

Visit theKlarna website or download the app to speak with a customer service representative. See the terms for full details.